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All owners corporations in Victoria have rules for the control, management, administration, use or enjoyment of the common property or of the lot. By a special ...continue reading Rules
All owners corporations are required to keep a letterbox and/or a sign displaying contact details of the owners corporation. However, if you wish to make contact with ...continue reading Communication
The Owners Corporation Act 2006 sets out a three-tiered complaint and dispute resolution process involving: Internal dispute resolution Conciliation through ...continue reading Complaints and Disputes
Complaints Complaints to the owners corporation relation to an alleged breach of the Owners Corporation Act 2006, the Regulations or rules by a lot owner, an occupier ...continue reading Internal Dispute Resolution
An owners corporation may adopt the grievance procedure in the model rules which are set out in the Owners Corporations Regulations or makes its own rules. For ...continue reading Grievance Procedure
A lot owner, occupier or manager who has a complaint is not required to use the owners corporation’s grievance procedure. Instead, they can make a complaint to Consumer ...continue reading Lodging a Complaint With Consumer Affairs Victoria
The owners corporation must follow its internal grievance procedure before making an application to the tribunal. These people can take a complaint to the ...continue reading Applying to the Victorian Civil and Administrative Tribunal

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