The owners corporation must follow its internal grievance procedure before making an application to the tribunal. These people can take a complaint to the tribunal:
- A manager or former manager
- A lot owner or former lot owner
- The owners corporation
- The occupier or former occupier of a lot
- A mortgagee of a lot
- A insurer under a policy taken out by the owners corporation
- The Director of Consumer Affairs Victoria.
What can the Victorian Civil and Administrative Tribunal do?
The tribunal can impose penalties for breaches of rules and make a wide range of other orders.
These include:
- Ordering someone to do something
- Imposing a penalty of $250 for breaches of rules
- Requiring the payment of money owed, as damages or restitution
- Varying or ordering a term of a contract as void
- Appointing or removing a manager
- Appointing or removing a chairperson or secretary
- Appointing an administrator.



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